NDIS Support Coordination Providers in Australia
NDIS support coordination is a funded support that helps you understand and use your NDIS plan. A support coordinator connects you with providers, sets up service agreements, coordinates the people in your life so they work together, and builds your ability to run your own supports over time.
It is only funded when the NDIA writes it into your plan under Capacity Building - Support Coordination, and providers bill it hourly against a price limit of $100.14 for the standard level in 2026-27 (from 1 July 2026). The directory below lists {count} registered support coordination providers across every state and territory.
Support Coordination providers
The three levels of support coordination, and what each costs
Level 1 - Support Connection ($80.06 an hour): short-term help to connect with informal, community and funded supports, usually for people whose plans are simple.
Level 2 - Coordination of Supports ($100.14 an hour): the level most participants are funded for. Your coordinator explains what each budget funds, finds and compares providers, arranges service agreements, coordinates several providers at once and prepares you for plan reviews.
Level 3 - Specialist Support Coordination ($190.54 an hour): for complex situations involving health, housing, justice or child protection systems, delivered by a qualified practitioner such as a social worker or psychologist.
These price limits have been frozen for four consecutive years to 2026-27. Some coordinators have responded by reducing NDIS caseloads or moving to phone and video delivery, so availability now varies more between providers than price does.
How many hours are funded, and how to get it in your plan
Support coordination is not automatic. The NDIA funds it when it decides the support is reasonable and necessary, which in practice means your situation is complex enough that you cannot implement the plan alone: several providers, health or housing issues, limited informal support, or previous plans that went unused.
A Level 2 allocation of 50 to 100 hours a year is common, which is roughly one to two hours a week at $100.14. The funding sits in its own line and cannot be moved to other supports. Ask for it explicitly at your planning meeting and explain why you need help to use your plan; if it is missing from a new plan, request a review.
As at August 2026 support coordination is still funded in NDIS plans. The 2023 NDIS Review recommended a new "navigator" role to replace support coordinators and local area coordinators, but that change has not been legislated and no start date has been set.
Conflicts of interest: can one provider do both coordination and your other supports?
Yes, but the NDIA and the NDIS Commission expect it to be managed. A coordinator whose employer also delivers your support work or therapy has an incentive to recommend those services. They must tell you about the conflict, offer you a choice of providers, and record how the conflict is managed.
Many participants choose an independent coordinator for exactly this reason. Either way, ask the question directly: "Does your organisation deliver any of the supports you are recommending to me?" A good coordinator answers plainly.
How to choose a support coordinator
Look for experience with your type of disability and goals, availability that matches how much help you need (a coordinator with 60 participants cannot give you two hours a week), and a clear explanation of how they will report on your funding use.
Support coordinators can work anywhere in Australia; many work by phone and video. If you are agency-managed you must use an NDIS registered provider. If you are plan-managed or self-managed you can choose a registered or unregistered coordinator. Support coordination is different from plan management, which handles the money, and from a local area coordinator, which the NDIA funds directly.
Guides to NDIS Support Coordination
- What is NDIS support coordination?The three levels, the 2026-27 price limits and how to change coordinator
- Plan manager vs support coordinator vs LACWho does what, and which budget pays for each
- NDIS price guide 2026-27Price limits for support coordination, plan management, therapy and support workers
- NDIS changes in 2026The supports list, funding periods and what is scheduled next
Frequently asked questions
What does an NDIS support coordinator do?
A support coordinator helps you understand your plan, find and compare providers, set up service agreements, coordinate several providers so they work together, solve problems when a support breaks down, and build your ability to manage your own supports. They do not pay invoices (that is a plan manager) and they are not funded by the NDIA directly (that is a local area coordinator).
How much do NDIS support coordinators get paid per hour?
Under the 2026-27 (from 1 July 2026) price limits, Support Connection (level 1) is $80.06 an hour, Coordination of Supports (level 2) is $100.14 and Specialist Support Coordination (level 3) is $190.54. Providers can charge less but not more if you are agency- or plan-managed. The limits have been unchanged since 2023-24.
Is the NDIS getting rid of support coordination?
Not as at August 2026. The 2023 NDIS Review recommended replacing support coordinators and local area coordinators with a single "navigator" role, but that recommendation has not been legislated and the NDIA is still funding support coordination in plans where it is reasonable and necessary.
Is support coordination included in every NDIS plan?
No. It is funded only when the NDIA includes it in your plan under the Capacity Building - Support Coordination budget, usually because your situation is complex. If it is not in your plan, ask for it at your plan review and explain why you need help to implement your supports.
What is the difference between support coordination and plan management?
Plan management handles the financial side: paying provider invoices, checking price limits and tracking your budget. Support coordination handles the services: choosing providers, setting up supports and solving problems. Many participants have both, funded from separate budget lines.
Do I need a registered provider for support coordination?
Agency-managed participants must use an NDIS registered provider. Plan-managed and self-managed participants can use a registered or an unregistered support coordinator.
How do I find a support coordinator near me?
Browse the providers on this page by state and suburb and contact two or three to compare availability, experience with your disability and how they manage conflicts of interest. Your local area coordinator can also suggest options in your area.