NDIS Plan Management Providers in Australia
NDIS plan management is where a registered plan manager looks after the money side of your plan. They receive your providers' invoices, check them against the NDIS price limits and your budgets, claim from the NDIA and pay the provider, then send you statements showing what is left.
The NDIA funds it separately under Capacity Building - Improved Life Choices, at a price limit of $104.45 a month in 2026-27 (from 1 July 2026), so it costs nothing from your other supports. Being plan-managed also lets you use unregistered providers. The {count} plan managers below cover every state and territory.
Plan Management providers
What plan management costs, and who pays
Nothing out of your other budgets. When you ask for plan management, the NDIA adds an Improved Life Choices budget to your plan covering the plan manager's monthly fee, which is capped at $104.45 per month in 2026-27 (from 1 July 2026). The separate set-up fee that plan managers used to charge was removed in 2025-26.
Because the fee is fixed by the NDIA, plan managers cannot compete on price. They compete on service: how fast they pay providers, how clear the statements are, whether there is an app, and whether a person answers the phone.
How to compare plan managers
Ask five questions. How quickly do you pay providers once an invoice arrives (two to three business days is good; some take weeks, and slow payment makes providers reluctant to work with you)? How do I see my budgets (a real-time app or portal beats a monthly PDF)? Do you check invoices against the NDIS supports list before paying, or only against price limits? What happens if a claim is rejected? And can I reach a person, not a ticket?
Since October 2024, plan funding can only be spent on items on the NDIS supports list, and the plan manager is the first check on that. A plan manager who pays a non-listed item leaves you exposed to a repayment demand at your next review, so the supports-list question matters more than it did.
Plan-managed, self-managed or agency-managed
Agency-managed: the NDIA pays your providers directly. No admin for you, but you can only use NDIS registered providers.
Plan-managed: a plan manager pays providers and keeps the records. You can use registered and unregistered providers, and you are not doing the bookkeeping. This is now the most common option.
Self-managed: you receive funds and pay providers yourself, with full flexibility and full responsibility for claims, records and audits. You can mix options across different parts of your plan, for example self-managing one budget and plan-managing the rest.
How to get plan management, or switch plan managers
Ask for plan management at your planning meeting or plan review, or contact the NDIA to change how your plan is managed; it is available to any participant on request. Then choose a registered plan manager and sign a service agreement.
Switching is straightforward: sign with the new plan manager, give notice to the old one under your agreement, and make sure outstanding invoices are paid before the changeover so nothing falls between the two. Your budgets are unaffected.
Guides to NDIS Plan Management
- NDIS plan management explainedSelf, plan or agency managed, and how to change
- Plan manager vs support coordinator vs LACThree roles people confuse, side by side
- NDIS price guide 2026-27The limits your plan manager checks every invoice against
- NDIS changes in 2026The supports list your plan manager must enforce
Frequently asked questions
How does plan management work in the NDIS?
Your providers send their invoices to your plan manager, who checks them against the NDIS price limits, the supports list and your plan budgets, claims the money from the NDIA and pays the provider. You receive statements showing what has been spent and what remains in each budget.
How much do NDIS plan managers cost?
The NDIA pays the plan manager a monthly fee capped at $104.45 in 2026-27 (from 1 July 2026), from a dedicated Improved Life Choices budget added to your plan. It does not reduce your other supports and there is no longer a set-up fee. You pay nothing out of pocket.
What is the best NDIS plan manager?
The fee is fixed, so the differences are service: speed of paying providers (two to three business days is good), real-time budget visibility through an app or portal, whether invoices are checked against the NDIS supports list, and whether you can reach a person. Compare two or three from the directory on those points.
How do I manage my own NDIS plan?
Ask to be self-managed at planning or review. You then receive funds, pay providers yourself, keep invoices and records for five years, and can use any provider. It gives the most flexibility and the most administration. Many people self-manage one budget and plan-manage the rest.
Can I use unregistered providers if I am plan-managed?
Yes. Plan-managed participants can use both NDIS registered and unregistered providers, as long as providers charge no more than the NDIS price limits. Agency-managed participants can only use registered providers.
What is the difference between plan management and support coordination?
Plan management handles the money: invoices, budgets and statements. Support coordination handles the services: finding providers and coordinating supports. They are funded from separate budget lines and many participants have both.